Loe nõuandeid ja leida mallid sotsiaalmeedia küsimustele vastamiseks toodete ja teenuste kohta. Sotsiaalmeedia suurendab bränditeadlikkust, müüki ja pakub otsest suhtlust. Proovige tasuta LiveAgent'i kontot!
Kas kujutate end ette ilma Google’ita või ilma oma sõprade ja perega Interneti kaudu ühenduseta? Ilmselt mitte.
Interneti domineerimine ja selle mõju meie eludele on tohutu, eriti tänu veebiturundusele. Praegu on enam kui 4,57 miljardit inimest üle maailma ühendatud virtuaalse maailmaga.
Üks peamisi põhjusi, miks inimesed Internetti armastavad, on võimalus üsna kiiresti teavet hankida. Näiteks enne Teilt ostmist kasutavad Teie kliendid Internetti ettevõtte, toodete ja teenuste kohta lisateabe saamiseks. Kui nad on millestki tõeliselt huvitatud, võivad nad isegi Teie poole pöördudes küsimusi esitada.
Teie kui ettevõtte kohustus on anda alati endast parim, et neile kiiresti ja täpselt vastata. Enne kui aitame Teil vastata igasugustele klientide küsimustele, vaatame, miks on sotsiaalmeedia niivõrd võimas tööriist.
Ettevõtted ja üksikisikud saavad sotsiaalmeediat organiseeritult ja struktureeritult kasutades saavutada palju. Allpool on toodud mõned sotsiaalsete võrgustike peamised eelised:
We’re really excited that you are interested in [product/service]. You can read more about it here [link to a product/service page].
To answer your question, the feature you are asking about is available for all users who pay for a yearly subscription (having a yearly subscription also gives you access to other cool stuff that you can learn about here [link]).
However, the feature you inquired about will be available to all users in [X] months.
If you really want to get this feature now, you can add it to your plan by paying an additional fee. Just go to your dashboard and click on Features.
I hope you find my answer helpful!
Best,
[rep’s name], from the [company] social media team
Thank you for reaching out and for asking such an important question.
As you probably know, [company] is fully dedicated to protecting the natural environment and endangered species.
That’s why our [product] is produced out of recycled [material] and is 100% vegan.
No animal was hurt, and no natural resources were harmed to bring this product to life.
Best,
[rep’s name], [company] customer service team
Thank you for your message.
We’re proud to inform you that [our restaurant/hotel] is [dog-friendly/adapted for disabled and special needs guests].
Let me know if you need assistance with booking [a table/a room]. I’m happy to help 🙂
Best,
[rep’s name], the [company] customer support team
My name is [rep’s name], and I’m happy to assist you and answer your questions.
You are interested in different products from our [name] line. It’s a collection dedicated to [description of an end user], so I’m sure our other [products/services] will also meet your expectations.
Please have a look at the list of [products/services] related to [the product/service a user is asking about]:
[product/service 1]
[product/service 2]
[product/service 3]
[product/service 4]
…
I included a link to every [product/service] so that you can read each product description and decide if the product is the right fit for you 🙂
Happy shopping!
Best,
The [company] customer service team
Ready to use our social media templates for questions about products and services?
Register for a free LiveAgent trial. It’s completely free, no credit card required. All you have to do is save our templates as canned messages, and you’re free to start responding to social media queries with one click!
Avasta LiveAgenti kohandatavad e-kaubanduse e-posti mallid, mis parandavad müüki ja klientide rahulolu. Õpi tõhusalt suhtlema e-posti, reaalajavestluse ja telefonikõnede abil. Saa teada, kuidas LiveAgenti tarkvaralahendus aitab sul paremini hallata klientidega suhtlemist. Alusta nüüd tasuta ning suurenda oma e-kaubanduse edu!
Join our community of happy clients and provide excellent customer support with LiveAgent.
Meie veebileht kasutab küpsiseid. Jätkates eeldame Teie luba küpsiste paigaldamiseks, nagu on üksikasjalikult kirjeldatud meie privaatsuse ja küpsiste poliitika.
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Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team